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Provider Advocates from UnitedHealthcare will provide an overview of tools and resources available to their contracted providers.
Learning Objectives:
(1) Navigating the UHC Provider Portal
This website was created especially for the health care professionals to find resources that can help you as you care for your patients. We will show you how to find our medical policies, stay up to date on the latest news or get training on our many tools and benefit plans. This website is there for what matters to health care professionals like you.
(2) Eligibility& Benefits and Claims & Reconsideration
The UHC Provider Portal gives you instant access to the latest eligibility and benefits information in real time. We will demonstrate how you can quickly check coverage dates, policy information, detailed benefits information and get a copy of the digital ID card. You can also get the most up-to-date claims status and payment information, and the ability to submit your claim reconsideration requests or appeal a decision.
(3) My Practice Profile
We will guide you on how My Practice Profile can be used for demographic and location updates for certain physicians, physician groups and allied health professional groups that are not using a roster process to manage updates.
(4)Onboard Pro
We will present an overview of how Onboard Pro is a tool that allows you to submit requests for participation with the UHC network and helps with the credentialing and contracting process. Your personal dashboard will show the real-time status of every enrollment request you’ve submitted.
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